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Issue Model

The issue model determines which data is transferred to Global Blue when a Tax Free Form is issued. Each store refers to exactly one issue model through the field [Issue Model Template].

The user opens the overview by searching for „GB Issue Model Setup“.

Structure

An issue model consists of a header with [Code] and [Description] and of lines. The lines are structured hierarchically and are displayed as a tree. A subordinate line describes a part of the superior line, for example [Street] belongs to [Address] and [Address] belongs to [Traveller].

Field Description
[Issue Model Value] Data field that can be transferred to Global Blue. Each value may occur only once within an issue model.
[Mandatory] Specifies whether the value is transferred. Only activated values are sent.
[Level] Position of the value in the hierarchy. The level controls the indentation in the tree.

Values that Global Blue requires are set as mandatory automatically and cannot be deactivated. These include [Shop], [ShopId], [DeskId], [Purchase], [Receipt] as well as the information about the sales lines and their amounts.

Note

If a superior line is not marked as mandatory, the subordinate lines are not transferred either.

Functions

Action Description
[New Line] Inserts a new line on the level of the selected line.
[Indent] Increases the level of the selected line by one and thereby subordinates it to the line above.
[Reverse Indent] Decreases the level of the selected line by one.
[Move Up] / [Move Down] Moves the selected line within the structure.
[Fill Standard Issue Model] Deletes the existing lines and creates a complete standard model. The user confirms the action beforehand.

Procedure

  1. The user creates a new issue model with [Code] and [Description].
  2. The user runs the action [Fill Standard Issue Model] and confirms the question.
  3. The user activates or deactivates the optional values in the field [Mandatory] according to the requirements of Global Blue.
  4. The user enters the issue model on the Store Card in the field [Issue Model Template].

Origin of the data

The transferred values are determined automatically from LS Central:

Area Origin
Store and POS terminal Store Card and POS Terminal Card, shop assistant from the current sign-in
Receipt and lines Sales transaction with receipt number, receipt date, amounts, VAT rates and item information
Payment methods Assignment in the Tender Type Setup
Traveller Member contact of the membership card entered on the transaction

See also