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Setup

The setup of Global Blue for LS covers all information required for the connection to the Global Blue service and for the process at the point of sale. The setup is performed once by an administrator and is afterwards only adjusted when something changes.

Sequence

The user sets up the solution in the following order:

  1. Global Blue Setup – Connection to the service and general parameters
  2. Issue Model – Scope of the data transferred to Global Blue
  3. Stores – Credentials, print settings and consolidation rules per store
  4. POS Terminals – Language and print method per POS terminal
  5. Payment Methods – Assignment of the tender types to Global Blue
  6. Items – Marking of items that are ineligible for tax free
  7. Countries and Languages – Country codes and interface languages
  8. Traveller Data – Master data of the travellers in the member contact
  9. POS Menu – Buttons at the point of sale

Mandatory information

Before the first Tax Free Form is issued, at least the following fields must be filled:

Page Field
Global Blue Setup [Base URL] or [Base URL Sandbox]
Store Card [Username], [Password], [Shop ID], [Desk ID PDF A4], [Desk ID Thermal Paper], [Issue Model Template]
POS Terminal Card [UI-Language]

If one of these entries is missing, the solution reports that the setup is incomplete and names the affected page.