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Reprint a Tax Free Form

With the function Reprint Tax Free Form the traveller receives another printout of a Tax Free Form that has already been issued, for example if the receipt has been lost or is illegible.

Procedure at the point of sale

  1. The cashier opens the transaction lookup and selects the sales transaction.
  2. The cashier presses the button for reprinting.
  3. The Tax Free Form is printed again. The cashier receives a confirmation message.

Procedure in the back office

  1. The user opens the [Transaction Register] and selects the transaction.
  2. The user runs [Global Blue] > [Reprint Tax Free Form].
  3. The Tax Free Form is issued as a PDF in A4 format.

Prerequisites

A Tax Free Form must already have been issued for the transaction. Otherwise the solution reports that the transaction was not issued and can therefore not be reprinted.